According to a study on vocational truck and trailer owners for 12 years, the best heavy duty trucks in Hong Kong were measured on several factors, including engine quality, engine performance, cost of ownership, and warranty. These trucks are used for a variety of large jobs such as nationwide auto shipping. Mercedes Benz vehicles have ranked highest among the manufacturers in satisfying their customers in this latest edition of the study.

The engines of Daimler trucks of North America are supplied by Mercedes Benz and these received the best index score, followed by Cummins and Mack engines. The study for new trucks for sale in Hong Kong was large, collating the responses of 2,692 primary maintainers of Class 8 trucks around two years old. Included in the study were dump trucks, garbage trucks, concrete mixers, and utility and pick-up trucks.

The study also revealed the importance of salesperson knowledge in customer satisfaction with their heavy duty truck engine in Hong Kong. Kenworth is a brand of heavy duty truck and trailers for sale in Hong Kong that has consistently satisfied customers. According to the study, an innovative swing out staircase in the Freightliner Argosy cabin provides comfort and usability. The stairs have also been improved by being made wider, being given non-slip surfaces and LED illumination.