There are a lot of ways to grow and improve your business. One proven method is by collecting data and examining it to find patterns and specific areas where your business is lacking.

That’s why  Car Research XRM preformed a study which ran from January to December 2012. The study focused on the reasons why customers leave car dealerships without buying. Car Research XRM polled 167,503 customers from over 150 auto dealerships across the US. Here are the top five reasons they found:

1. Still Shopping: 25 percent
2. Price: 15 percent
3. Financial: 13 percent
4. Inventory: 10 percent
5. Style: 10 percent

You can see the full list and results of the study here, curtesy of F&I and Showroom.