Frequently asked questions

• How can I schedule my Raleigh to Sumter auto shipping order?
• You can conveniently and easily book your shipment using our secure online system 24 hours a day, seven days a week. You also have the option of booking for a professional shipping coordinator, by calling us at 877-668-3227 8 am EST to 5 pm PST.
• When will the carrier truck deliver my vehicle to Sumter?
• Your vehicle is delivered within 1 to 10 days, based on the mileage. The complete transport time depends on actual distance. Our drivers travel 300 to 500 miles on a daily basis.
• Can I track the progress of my Raleigh to Sumter transport online?
• We have a convenient online tracking system that is available 24 hours per day, seven days a week. This tracking update is provided to you in real-time, showing the actual progress of the vehicle. Simply use your unique booking number provided to you during scheduling, and enter it when prompted. You may also track your shipment over the phone.
• Is my vehicle insured during the transportation to Sumter?
• All of our vehicle shipments are insured against all in-transit damage. This also includes damage that is caused by our drivers or employees, or equipment failure damages., or equipment failure by the assigned auto shipping or car transport truck. By law, all of our drivers and transport trucks carry a minimum of $750,000 public liability insurance.
• Does someone have to be present in Raleigh?
• You or another party must be present for both pick-up and delivery of the vehicle. This is to sign the initial and final inspection reports. This person can be anyone you designate over the age of 18.
• How do I get a quote for shipping my vehicle from Raleigh to Sumter?
• You can either click on the Get Quote link for a free instant online quote, or call us to receive a quote from a professional shipping coordinator. You will need to specify where in Raleigh the vehicle would be picked up and where in Sumter you need the vehicle delivered. You must provide the zipcodes for each so that our auto shipping calculator can provide you with our most competitive instant auto transport rates.
• Where in Raleigh will my vehicle be picked up by the carrier truck and delivered?
• The driver or dispatcher will make definite arrangements as to the pickup and delivery addresses. In most cases, our drivers can come right to your front door. However, side and residential streets often have restrictions concerning large trucks driving into the area. In these instances, the driver may ask that you bring the vehicle to a location with a large parking lot, such as a grocery store.
• Have more questions? Visit our main faq page.